LeadDev Together

Session 3 : Difficult conversations

Session summary

As an engineering leader, there will always be times when you have to navigate difficult situations. While these can be uncomfortable to tackle, it’s your responsibility as a manager to develop these skills so that you can do right by your teams.

Session homework

This week's homework exercise is to take some time to prepare for your next difficult conversation. Erica has provided a resource sheet that will help you prepare for any upcoming conversations, focused around five areas:

  1.     Building trust
  2.     Understanding the problem and its impact
  3.     Determining the desired outcome
  4.     Planning your approach
  5.     Scheduling the conversation

Take some time to work through the Session 3 Group discussion & Resources worksheets document, thinking intentionally about the next conversation you have to have.

sponsors

Talks and Panels

Creating the foundation for difficult conversations
Video

Creating the foundation for difficult conversations

Beth
Beth Laing
13 mins
Communicating change: leading through the change curve
Video

Communicating change: leading through the change curve

Carina
Carina Gerry
16 mins
Turning conflict into empathy on engineering teams
Video

Turning conflict into empathy on engineering teams

11 mins
Understanding difficult conversations in your own organization
Video

Understanding difficult conversations in your own organization

Tara Ellis
Tara Ellis
Jill Wetzler
Jill Wetzler
+3 more
45 mins