We’re going to take a look at delivery through a cross-functional leadership lens rather than functional leadership lens. We’re going to disconnect from whether our teams can or cannot get things done and instead focus on how you create alignment and the foundations for teams to succeed in delivering on the expectations of the organisation.

In this section we'll look at:

• What does your organisation mean by ‘delivery’
• Managing expectations and setting priorities to get things done
• Plotting types of deliverables and how best to get things done
• Creating back pocket plans for when things go wrong, preparing for the inevitably unexpected